Privacy Policy

Electrum Solar("we," "our," or "us") operates the website electrum.solar(the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit a quote request. Please read this policy carefully.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, and zip code that you voluntarily provide when submitting a quote request.
• Property Information: State, property type, monthly electricity bill, roof type, shade level, and project timeline that you provide through our forms.
• Usage Data: Information automatically collected when you visit our Site, including IP address, browser type, operating system, referring URLs, pages viewed, and date/time of visits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect usage data and improve your browsing experience.

2. How We Use Your Information

We use the information we collect to:

• Connect you with qualified solar installers in your area who can provide quotes and consultations.
• Respond to your inquiries and customer service requests.
• Improve our Site, content, and services based on usage patterns.
• Send you relevant information about solar energy, incentives, and savings opportunities (with your consent).
• Comply with legal obligations and enforce our Terms of Service.

3. Information Sharing

We may share your personal information in the following circumstances:

• Solar Installers: When you submit a quote request, we share your contact and property information with pre-vetted solar installation companies who can provide quotes for your project.
• Service Providers: We may share information with third-party vendors who assist us with website hosting, analytics, email delivery, and other operational functions.
• Legal Requirements: We may disclose information when required by law, subpoena, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their own marketing purposes.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out: Opt out of receiving marketing communications at any time by using the unsubscribe link in our emails.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information.

6. Third-Party Links

Our Site may contain links to third-party websites, including solar installer websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any site you visit.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through our contact page.